Search our site:

Adventnet ManageEngine ServiceDesk Plus 5.5

Size

 29 MB

License

 Freeware

Price

 0 USD

Category

 Business & Finance / Applications

Operating System

 Windows2000,WinXP,Windows2003,Linux

Developer

 AdventNet Inc

 

Adventnet ManageEngine ServiceDesk Plus 5.5 Review




ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose
features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.

ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.

ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.

Version 5.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, & more.

The Free Edition allows a single Technician manage upto 25 Workstations.
Program system requirements: P III 1Ghz and above, 256 MB RAM

New in this version: Help Desk, Asset Management, Purchase Management, Contract Management

Screenshot:

Adventnet ManageEngine ServiceDesk Plus
Download Now
File size 29 MB

Buy Now
help desk, service desk, asset management, trouble ticketing, helpdesk software, sla management, contract management, purchase order management, knowledge base, inventory management,

Top Applications / Business & Finance programs

Alfa2000 1)   Alfa2000 3.3
Ottimo software gestionale da scaricare subito

CogeXP 2)   CogeXP 3.5
Coge XP software di contabilita' generale da scaricare subito

SchedulerLite 3)   SchedulerLite 1.3
Staff rostering software/ employee scheduling software

Appointment Book 4)   Appointment Book 2.3.1
We are the global leader in providing scheduling software

Shell and Tube Heat Exchanger Design 5)   Shell and Tube Heat Exchanger Design 1.4.1
Step by step shell and tube heat exchanger design and analysis software

CyberCafePro Main Control Station 6)   CyberCafePro Main Control Station 5
Internet cafe software - CyberCafePro 5 - timing and billing in your cafe.

LIbro di cassa 7)   LIbro di cassa 3.3
Ottimo software gestione entrate e uscite da scaricare subito


New Applications / Business & Finance programs

ESBUnitConv Pro - Unit Conversion 1)   ESBUnitConv Pro - Unit Conversion 6.1.0
User friendly Windows Util to easily convert between 638 units of measurement.

EF Talk Scriber 2)   EF Talk Scriber 1.10
Text editor and audio file player to emulate a dictation transcribing machine.

DBF to XLS (Excel) 3)   DBF to XLS (Excel) 1.51.04
Allows you to convert your dbf files to XLS (Microsoft Excel) format.

DBF to MDB (Access) 4)   DBF to MDB (Access) 1.51.04
Allows you to convert your dbf files to MDB (Microsoft Access) format.

DBF to XML 5)   DBF to XML 1.51.04
Allows you to convert your dbf files to XML (Extensible Markup Language) format

Get Google Ads For Free 6)   Get Google Ads For Free 1.00
Get Free Google Adwords

DBF to SQL 7)   DBF to SQL 1.51.04
Allows you to convert your dbf files to SQL script.